Urbandale family homeless after their apartment ceiling collapses due to water damage

The Urbandale family’s apartment ceiling came crashing down on Saturday morning, it happened at the Douglas Park Apartments. The family says this incident could have been even more tragic if it weren’t for the quick thinking of their 6-year-old, Riley. She was sleeping when she noticed the roof was dripping and went to tell her parents shortly before everything happened. “I was actually panicking, and I didn’t know why I was handling it, so it was pretty crazy,” said Riley. Even with you panicking, you handled it perfect, “said Lindsay Clark. With their home and belongings destroyed the family says they have nowhere to stay. They’ve spent a lot of time in their car but long-term it’ll be hard to do with Riley and their other 10-month-old daughter. “To have your little one asking you are we going to have somewhere to sleep tonight? And you don’t know, it’s not a situation I ever expected us to be in , said Lindsay Clark.It’s unclear whether they will be rehoused at their apartment.KCCI reached out to the apartment complex to learn more about the incident.They declined to go on camera or give a statement.But they said the Clark family needs to collect their property from the apartment so crews can repair the damage that was done from the l eak.The apartment complex claims it will reimburse the family for the weekend in a hotel.But the family says this all could have been avoided. “We had told them before on multiple times about water pressure issues and leaks in that building. And they told us they were going to fix it. They were going to get on it and they never did, “Jeff Clark said. While they all are grateful none of them were harmed in the incident – their emotions are running high. They just hope no family has to experience what they did.” We definitely don’t want any other family or anyone to be in this type of situation of being out of everything and a place to live. It’s heartbreaking, “shared Lindsay Clark. If you would like to help the Clark family, you can do so here. More from Lauren Johnson:

The Urbandale family’s apartment ceiling came crashing down on Saturday morning, it happened at the Douglas Park Apartments.

The family says this incident could have been even more tragic if it weren’t for the quick thinking of their 6-year-old, Riley. She was sleeping when she noticed the roof was dripping and went to tell her parents shortly before everything happened.

“I was actually panicking, and I didn’t know why I was handling it, so it was pretty crazy,” said Riley.

“Even with you panicking, you handled it perfect,” said Lindsay Clark.

With their home and belongings destroyed the family says they have nowhere to stay.

They’ve spent a lot of time in their car but long-term it’ll be hard to do with Riley and their other 10-month-old daughter.

“To have your little one asking you are we going to have somewhere to sleep tonight? And you don’t know, it’s not a situation I ever expected us to be in,” said Lindsay Clark.

It’s unclear whether they will be rehoused at their apartment.

KCCI reached out to the apartment complex to learn more about the incident.

They declined to go on camera or give a statement.

But they said the Clark family needs to collect their property from the apartment so crews can repair the damage that was done from the leak.

The apartment complex claims it will reimburse the family for the weekend in a hotel.

But the family says this all could have been avoided.

“We had told them before on multiple times about water pressure issues and leaks in that building. And they told us they were going to fix it. They were going to get on it and they never did,” Jeff Clark said.

While they are all grateful none of them were harmed in the incident – their emotions are running high. They just hope no family has to experience what they did.

“We definitely don’t want any other family or anyone to be in this type of situation of being out of everything and a place to live. It’s heartbreaking,” shared Lindsay Clark.

If you would like to help the Clark family, you can do so here.

More from Lauren Johnson:

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